Shipping and Delivery Policy

Shipping Policy

Latitude Hardware provides reliable shipping across Kenya for our entire product catalog. To ensure a transparent shopping experience, our shipping rates and delivery timelines are outlined below in strict accordance with our operational standards.

1. Shipping Cost

We apply a consistent flat rate for all orders delivered within Kenya:

  • Shipping Fee: KES 450.00

  • Currency: KES (Kenyan Shilling)

2. Delivery Timelines

Our total estimated delivery time is 1 to 4 business days. This is composed of the following stages:

  • Order Cut-off Time: 5:00 PM (GMT+03:00) East Africa Time (Nairobi).

  • Handling Time: 0 – 1 business day (Processed Monday – Saturday).

  • Transit Time: 1 – 3 business days (Shipped Monday – Saturday).

Please note: Orders placed after the 5:00 PM cut-off time will begin processing the following business day.

3. Shipping Destinations

We currently ship exclusively to addresses within Kenya. All products listed in our online catalog are covered under this policy.

4. Contact Information

If you have any questions regarding your shipment or need assistance with an order, please contact our team:

  • Phone / WhatsApp: +254 725 372154

  • Email: sales@latitudehardware.com

  • Physical Location: Keekorok Road, Keekorok House, First Floor, Shop F12, Nairobi, Kenya